Welcome to the Green Room

Banking

Beyond digital-first solutions

When Allegacy Federal Credit Union had a large uptick in their digital services, they needed to ensure their members were getting what they needed. An NCR partnership bolstered their digital services—the result? Their digital-first customers are 5X more profitable.

Banking

When customers couldn't bank,we brought the bank to the customers.

See how we helped Banco Rioja think outside the box when pandemic closures left rural residents without access to branches.

Banking

An all-star app experience

Bay Federal’s legacy digital banking solution wasn’t wowing their members. So they moved to NCR Digital Banking—and soon had one of the highest national App Store ratings (and 400% more usage).

Banking

Capital City Bank: Social distancing—not disconnection

Capital City Bank made it easy for customers to stay connected during the health crisis. NCR’s ITMs provided remote teller service with a smile they could see through two-way video, delivering a safe, positive and personal experience.

Banking

Uncovering a hidden competitive advantage

ECU wanted to know how members used NCR Digital Banking. Our free profitability analysis revealed intriguing insights, like their market penetration of 74%, nearly 12 points higher than their peers.

Banking

A 10-second process. 90% more income.

Loan skip-a-pay is one way Harborstone helps members maintain financial wellness. But the program’s manual process took days to complete. So we automated it for them—and now it takes 10 seconds.

Banking

20 million transactions without skipping a beat

What’s future-proofed, flexible and cost effective? NoteMachine UK’s new intelligent transaction processing platform that we delivered with minimal downtime so they could seamlessly serve 20 million customers a month.

Banking

Tomorrow’s Plan, Results Today

Modernizing your entire ATM fleet can be a painful experience with high up-front costs – especially for non-profits like member-owned credit unions. NCR’s ATMaaS put essential technology in reach for Scott Credit Union so they could focus on providing excellent experiences for members.

Banking

3 times more digital banking users for Stockman Bank

Stockman Bank needed to keep pace with new digital user expectations. By choosing an innovative, flexible digital banking platform that effortlessly integrated with their core system, they could keep up while transforming at their pace.

Banking

Customized strategies and data insights

When Trustmark needed to increase adoption of their ITM investment, NCR stepped in. We created a customized strategy based on extensive analysis to improve customer and staff engagement and provided them with data insights to gauge the strategy's impact.

Banking

Skipping the line at Vantage Credit Union

Vantage wanted to improve their member experience by reducing long wait time. And with the help of NCR’s InteractiveTeller, they could deliver—giving members more time for what matters.

Restaurants

Keeping a finger on the pulse of Brazilian nightlife

When it comes to thinking on their feet, Bar Piraja counts on NCR Pulse to get real-time insights—from sales, to billing to trends—they need to serve up the best bar experience on the fly and course-correct where needed. “I start my day like this: check Instagram, WhatsApp and Pulse.” -- Nathanael Paes, Marketing Manager

Restaurants

It’s code for fun

Breakfast should never be boring” was a founding principle at Hollywood’s Blu Jam Café, they thought contactless ordering shouldn’t be, either. So, we quickly integrated QR code-based ordering and it’s been a hit with guests.

Restaurants

Helping Chipotle Europe serve up the same delicious experience, everywhere.

Chipotle Europe was already bringing quality Mexican-style food to Europe, with a focus on using fresh ingredients and maintaining consistent in-store experiences. But when it came time to meet the demand for mobile access, they needed some help.

Restaurants

Helping Fresco's flex their operating style

COVID-19 may have closed their dining rooms—but it couldn't stop Fresco's from delivering fresh Mexican food to their customers in Texas. With NCR Aloha, it was easy to switch from dine-in to online ordering and flex their menu options so every meal arrived with a side of customer satisfaction.

Restaurants

The best service, bar none

When Jinya Ramen Bar faced a crush of online orders (and hungry competitors), they needed some help. So we delivered NCR Aloha Essentials with payment processing, and now they’re filling every order—fast.

Restaurants

Helping Leo’s Pizza get a bigger slice of the pie

Two deliveries in one! Leo’s Pizzeria chose NCR’s Aloha to help deliver the best experiences for their customers and employees alike with seamless training, faster technology and greater efficiency—growing online orders by15%.

Restaurants

Turning  the  tables on pandemic disruption

Mad Mex, a festive restaurant with twelve Pennsylvania locations, knew its customers were concerned about safety during the pandemic.So, they looked to NCR, who helped them accept contactless payments with NCR Aloha, satisfying  their customers and turning more tables, safely.

Restaurants

Making Starbucks even more amazing

For Starbucks EMEA, managing multiple IT suppliers was time-consuming. But with NCR, the company streamlined its multi-vendor service management into one smart partnership, reducing costs and improving service to stores.

Restaurants

Filling 50% more orders—fast

When COVID closures doubled their online order volume, Taco Heads needed a way to keep up. So, we gave them our bundled NCR Aloha Essentials with NCR Payments Solutions for a comprehensive, single-source POS platform that's helping them fill every order fast, while simplifying their operations, end-to-end.

Restaurants

A payments feast for Urban Eatz

A dated payment processor meant Urban Eatz customers couldn’t use modern payment methods.So, NCR delivered Aloha + NCR Payment Solutions.Now, guests can swipe, dip and tap.

Restaurants

Supporting offline transactions and Christmas cheer

When 170 Waffle House restaurants in three states lost the ability to complete online sales—threatening to interrupt necessary revenue, tips and customer service during the holidays—NCR engineers leaped into action delivering POS service that saved the day.

Retail

Never having to say, ‘we're closed’

There’s only one way to top a great POS system: by adding a serving of eCommerce for a fully integrated multi-channel shopping experience. NCR Freshop is helping Allegiance supermarkets offer their customers just that – for double-digit growth five years running.

Retail

Northgate: Faster transactions. Fast-tracked innovation.

When it came time to upgrade their POS platform to integrate multiple departments, touchpoints and experiences, Northgate Markets chose NCR Emerald. The flexible, API-first platform delivered: integrating everything into one system, enabling them to innovate faster and doubling transaction speeds in the first four days alone. And integration? Fast: from plan to pilot in just six months.

Retail

Curbing disruption with eCommerce

When Northgate Market, a grocery store footprint, needed to quickly offer curbside pickup, we delivered NCR eCommerce. Now, online orders have over 50% repeat customers and a fill rate of over 90%.

Retail

Improving the customer experience for Supermercados Peruanos

Peru’s leading supermarket, Supermercados Peruanos can give you some tips about being the best. With a little help from NCR, they easily increased sales volume, improved customer service and delivered results.

Employees

Alaina Church: talks workplace acceptance and engineering products that change the world

“For such a long time, it went from being something you had to hide, to being acknowledged but not spoken about and now we’re finally moving into a phase of being able to celebrate every individual for how they authentically live their lives, being exactly who they are.”

Employees

Anas Smaali: on adaptability and his unconventional journey to NCR

“The other big aspects of NCR that stood out to me from my previous companies were the trust, honesty and transparency we have from our leadership.”

Employees

Milo Simic: on using creativity to build meaningful customer experiences

“At NCR, it’s like a white canvas—I get the opportunity to paint the landscape that will become our guiding strategy and to create something that we can all, as one NCR, be proud of.”

Employees

Nina Čaprić: talks teamwork at NCR and conquering perfectionism

“The past year has been a tremendous reminder that we do not know our limits until we start testing them.”

Employees

Tony Burdett: face of our revitalized University Recruiting Program

“Whether I hire someone or just interact with someone, I want to put them on a better path to accelerate their journey.”

Employees

Yvonne Whitaker: a career of caring and the reactivation of NCR's Foundation

"It’s partly our products and what we offer, but you can’t be successful simply by selling products if you don’t have a culture of people that feel supported."

Payments

A less taxing payments experience

Pennsylvania’s County of Lehigh had a few payments issues. Employees could only get paper paystubs. And citizens didn’t have an easy way to pay taxes and fines, increasing late payments. So, NCR brought in an expanded digital payroll solution plus an online payments portal—increasing on-time payments and ease.

Payments

Digital donations? Done.

Old Colony YMCA needed to move their annual in-person fundraiser online because of the pandemic, but they couldn’t accept online payments. With time running out, we quickly integrated a pay page that enabled their first successful online fundraiser, when every dollar counted.

Payments

A partnership that’s really paying off

Personify had a payment provider that was so unresponsive, it was hurting their customer service and costing them loyal clients. So, they turned to NCR Payment Solutions whose customer support team provides dedicated contact. Now, they’re retaining clients, increasing ROI and bringing in new customers.

Payments

A star strategy for company growth

STARS Campus Solutions was already improving information management for college students and schools. Now through NCR, they're also delivering simple, reliable payment processing. It's a big plus for their existing clients – and a solid strategy for acquiring new ones.

Restaurants

Filling 50% more orders—fast

When COVID closures doubled their online order volume, Taco Heads needed a way to keep up. So, we gave them our bundled NCR Aloha Essentials with NCR Payments Solutions for a comprehensive, single-source POS platform that's helping them fill every order fast, while simplifying their operations, end-to-end.

Restaurants

A payments feast for Urban Eatz

A dated payment processor meant Urban Eatz customers couldn’t use modern payment methods.So, NCR delivered Aloha + NCR Payment Solutions.Now, guests can swipe, dip and tap.